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Customer Care

Our Customer Care team exceeds our client's expectations when it comes to customer support and satisfaction. We understand how important your brand is and therefore provide best-in-class customer services.

Our highly-trained staff will assist your customers in ANY stage of the buying process.

Well-Versed in product lines

Our team learns your product and brand in-depth so the interaction between them and your customer is seamless. In doing so your brand is elevated and customer engagement is elevated.


Superior Shopping Experience

Our Customer Care team can assist your shoppers throughout the entire customer journey. In addition, should there be any post-purchase questions or concerns they can follow up and remove that stress from you.


Reverse Logistics

Our Customer Care team efficiently and professionally handles all customer returns. The process is managed from start to finish:

  • Return Labels

  • Refurbishing

  • Re-Listing

  • Return Tracking

  • Refund Processing

  • Reporting

  • Ship back to you

We understand how important it returns to LTV of your customer.


Synergistic Communications

We engage with your customer where THEY are! Our Customer Care team can engage, interact, and respond to your customers via various channels.

  • Telephone

  • Email

  • Social Media

  • Messaging Apps

  • ChatBots

Let's Work Together

Are you ready to fly off the online shelves with CARTSQUAD? Grab your cart!

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